Are these brand new patches (not included in the synth I purchased)?
Yes — Ultimate Patches are fresh new premium patches, completely different from the factory patches that shipped with your synth. Not only that, but each synth's Ultimate Patches are unique with all new sounds.
I'm having trouble getting the patches loaded into my synth. What should I do?
We've tested the patches to ensure smooth installation, so failed installs are almost always caused by overlooked / misread instructions or out-of-date synth firmware / computer misconfiguration. Here are the usual fixes:
How do I know Ultimate Patches is a reputable company?
Seen on news from Behringer.com, Electronic Musician, Korg.co.uk, Synthtopia.com, FutureMusic Magazine, Synthanatomy.com, Keyboard Magazine, SonicState.com, Matrixsynth.com, IK Multimedia.com, Synthtopia.com and others, have become the "go-to" choice for premium affordably priced patches since our founding in 2015. We respond to support requests within 24 hours, 365 days a year.
How can I download the patches once purchased?
No account or registration is required to download our patches – the download link comes up at the end of Paypal checkout. If you missed the download link for any reason, or if you need to download your patches again in the future, simply contact us via our Support page and we'll email your patches to you within 24 hours, 365 days a year.
Are the sequences from your YouTube patch demo video included?
Most of the performances in our demo videos are recorded live and played by hand, not sequenced. That said, our Minilogue patches contain the all sequences heard in the video. As well, occasionally you'll find a few sequences included in some of our other synth patch sets.
Is there a difference between "Synth Patches", "Synth Presets" and "Synth Sounds"?
No. When we say "Presets", "Patches" or "Sounds" on this site, what we mean is: fresh new patches from Ultimate Patches. "Presets" used to mean "the factory sounds included in a synth", but has evolved to also mean ANY patches such as Ultimate Patches.
What are the patch installation requirements?
Installation is straightforward (we include an Easy-Install manual) via usb cable from your PC/Mac to your synth (although some previous-century synths install via a MIDI IN port instead of USB). You can download any of our patch install manuals (pdf) and read before purchase –there's a link to the pdf manual on every product page.
Can I contact you with pre-purchase or post-purchase questions?
Absolutely! If your question is not answered in this FAQ, You can contact us with any questions via our Support page. We'll get back to you within 24 hours, 365 days a year!
What preset pack is Ultimate Patches releasing next?
Future and past releases are listed here.
How can I contact Ultimate Patches with other questions, comments, if I lost my patches, or for anything else?
We're here to help and value your business and enjoyment! Please contact us via our Support page, and we'll help you within 24 hours.
What is included in the purchase?
Your digital download includes:
Do you include patch sheets for your patches?
We provide a patchlist (list of patch names) with your download. However, printable patch sheets that show the values of each patch parameter are not usually included.
I found someone selling/sharing Ultimate Patches outside of ultimatepatches.com / Ultimate Patches Ebay store.
Ultimate Patches are only sold on ultimatepatches.com. Report it to us, please. We will not let the pirate know it was you who reported it to us. It's much appreciated, as selling patches is how we put bread on our table and it's how we continue to exist. Thank you so much!
Why do you turn off commenting on some of your YouTube videos?
Our customers are typically very happy with Ultimate Patches and comment favorably in posts - but there are also bad actors who spam or post misinformation to try to damage our reputation. We don't want to help give them a voice, because we've worked hard to get where we are!
What are Ultimate Patches Cash-Back Rewards?
When you buy 2 or more Value Bundles on the same day, you can get Cash-Back Rewards. Here's the details.
What currency are your prices?
All products are in USD (United States Dollars).
I lost my patches in a catastrophic computer crash, etc. Help!
No problem! Just contact us via our Support page and we'll email your patches to you typically on the same day, usually within 2 hours.